Privacy policy

Last updated: October 2025

At Bocoliving, your privacy is very important to us. This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website, make a booking, or contact us.


1. Information We Collect

We collect personal information that you voluntarily provide when you:

  • Make a reservation or inquiry

  • Sign up for our newsletter

  • Contact us by email or through forms on our website


This information may include:

  • Your name, email address, and phone number

  • Booking details (dates, number of guests, accommodation type)

  • Payment information (processed securely by third-party providers)

  • Any special requests or preferences you share with us


We also collect basic non-personal data through cookies, such as:

  • Browser type and version

  • Device information

  • Pages visited and time spent on the site


2. How We Use Your Information

We use your personal data to:

  • Process and confirm your bookings

  • Communicate with you about your stay

  • Improve our website and guest experience

  • Comply with legal and tax requirements

We do not sell or rent your data to any third parties.


3. Sharing of Information

We may share your information with trusted partners only when necessary:

  • Payment providers to process transactions

  • Booking platforms (e.g., Airbnb or Booking.com) when you book through them

  • Service providers who help us maintain our website and customer support

All partners are required to handle your data securely and in accordance with GDPR.


4. Data Storage & Security

We store your data securely and only for as long as necessary to:

  • Fulfil your booking

  • Comply with legal obligations

  • Resolve potential disputes

Your data is stored on secure servers within the European Union.


5. Cookies

Our website uses cookies to improve functionality and understand visitor behaviour.
You can adjust your browser settings to refuse cookies or notify you when cookies are being used.

For more information, please see our [Cookie Policy].


6. Your Rights

Under the General Data Protection Regulation (GDPR), you have the right to:

  • Access your personal data

  • Correct any inaccurate information

  • Request deletion of your data (“right to be forgotten”)

  • Withdraw consent for data processing



7. Updates to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with a new “last updated” date.